This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from celinaexpress.shop (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.) We refer to this information as “Order Information”.



When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).



Sharing you personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
– Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Minors
The Site is not intended for individuals under the age of 16.

SMS Marketing Privacy Policy for CelinaExpress

1. Introduction:
This section of the Privacy Policy pertains specifically to the SMS marketing practices of CelinaExpress’s store, hosted on the Shopify platform, and powered by Klaviyo’s SMS marketing services. The purpose of this policy is to ensure transparency, compliance, and the protection of our customers’ rights.

2. Scope and Consent:
By opting into our SMS marketing program, you hereby provide explicit consent for the collection, processing, and use of your phone number and related data for the specific purpose of receiving promotional and informational messages from CelinaExpress’s online store.

3. Data Collection:
Upon your opt-in, we shall collect your phone number. This data will be used exclusively for the dissemination of SMS messages related to our marketing program. No other personal data will be extracted or processed for this purpose without your explicit consent.

4. Abandoned Cart Notifications:
In instances where products are added to a cart on our Shopify store but the purchase is not completed, we may, through Klaviyo’s functionalities, send an SMS reminder about the abandoned cart. This is a service enhancement feature aimed at improving your shopping experience. The determination of an abandoned cart may involve the use of website cookies or plugins, which are in compliance with data protection standards.

5. Third-party Data Sharing Prohibition:
We hereby affirm that your SMS opt-in data and associated consent will not be shared, sold, or distributed to nonaffiliated third parties for their marketing or any other purposes. This commitment is in strict adherence to Klaviyo’s guidelines and best practices.

6. Data Protection and Security:
All data collected for our SMS marketing program will be stored, processed, and protected with the highest standards of security, ensuring its confidentiality and integrity. We employ both technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

7. Opting Out:
You retain the right to withdraw your consent and opt-out of our Klaviyo SMS marketing program at any given time. Instructions for opting out will be clearly provided in every SMS message sent to you. Upon opting out, your phone number will be removed from our SMS marketing database, and you shall no longer receive any SMS marketing messages from CelinaExpress’s online store.

8. Amendments:
We reserve the right to amend this SMS Marketing Privacy Policy from time to time, in line with changes in legal, technical, or business developments. Any such amendments will be communicated appropriately, and your continued participation in our SMS marketing program post such amendments will be deemed as your acceptance of the revised policy.


Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@celinaexpress.shop or by mail using the details provided below:

CELINA EXPRESS LLC
4980 Dewar Dr, Colorado Springs, CO 80916, USA